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Ravindra Kataria

Ravindra Kataria


Ravindra Kataria

Machine Maintenance Engineer

Indian Born on: 22/12/1989 Surat India ravikatariaa0@gmail.com +91 9687 6681 11

Objective: To succeed in an environment of growth and excellence and earn a job which provides me job Satisfaction and self development and help me achieve personal as well as organization goals.

Education: Bachelor of Commerce Surat

Mar – 2007 – Mar – 2010
Veer Narmad South Gujarat University

12th Standard (HSC) Surat

Mar – 2005 – Mar – 2007
Gujarat Higher Secondary Education Board

10th Standard (SSC) Surat

Mar – 2004 – Mar – 2005
Gujarat Secondary Education Board

Experience: Hari Krishna Exports Pvt. Ltd. Surat

Apr – 2015 – Present

Machine Maintenance Engineer

The daily operations machines maintenance and in house Research and development related to the all machines technology and up gradation of system and software versions. Under the R&D, development, implement and right execution of customization & development of hardware and software for the latest and present requirement for the production cycle. Developed and successfully executed many new hardware and software for the new product and process developed by organization. As well as preventive and corrective maintenance of the all kind of diamond manufacturing machineries as per the scheduled time. Training and development of the all concerned employees, new staff and aware them for the machines specifications, do and don’t with the machines. Also hands on experience to do Helium planning, plotting, sawing and measurement of the real diamonds. Manages the hardware and networking specifically for the machines installation and network connection. Analysis of repetitive equipment failures; daily check, verify and confirm as there is zero break down time for all the machines and measure the capacity, productivity and efficiency of the machines for its optimum utilization. Estimation of maintenance costs and evaluation of alternatives. Assessing and reporting safety hazards associated with maintenance of equipment.
Lexus Softmac Surat

Mar – 2012 – Mar – 2015

Senior Service Engineer

Customer service support for the all kind of machines breakdown. Preventive and corrective maintenance schedule development for the customer. Lead special projects for the development of new machines and its parts and the software up gradation and enhancement. Support customers and In-house (Sales, Admin and Operations) Install,commission,Maintain and service critical power supply equipment and associated electrical,mechanical equipment and software installation. Provide supervisory and technical support to colleagues and communicate with staff at all levels. As well as impart training to juniors and new staff for the product and its specifications and enhancement in service quality. Ensure that guidelines and standards of work expected by Lexus are understood and met. Ensure that follow-up work requirements are referred back to the appropriate staff within Lexus to enable necessary action and recommendations to clients. Maintain a professional appearance and manner at all times, consistent with client and company expectations, and in doing so help to promote the image of the Company. Set a good example to colleagues by observing and obeying all company rules and regulations, complying with all site regulations, and safeguarding Company property. Set a good example to colleagues by completing all necessary Company documentation punctually and in accordance with any guidelines or schedules issued (including Time Sheets, Staff Expense Claims, site reports, etc.). Attend all training courses and meetings as required by Lexus and oversee development of colleagues. Provide support and co-operation to the management and to colleagues, and be prepared and willing to help and contribute to the success of the company at all times.

Synopsis of trip to overseas at client site for the installation, maintenance, upgradation and training to staff for the all kind of Lexus machines.

Hong Kong – Center Mar – 2015   
Lanka Diamond Pvt. Ltd. (A Unit of Rosyblue)

Israel – Tel Aviv Jan- 2015   
Gia (Gemological institute Of America)   

China – Guangzhou Nov – 2014   
Euro Star   

Bangkong – Pistanulok Nov – 2014   

Srilanka Aug – 2014   
Lanka Diamond Pvt. Ltd. (A Unit of Rosyblue)

China – Guangzhou May – 2014   
Euro Star

China – chow tai fook Jan – 2014   
chow tai fook

Srilanka Jul – 2013   
Lanka Diamond Pvt. Ltd. (A Unit of Rosyblue)

Srilanka May – 2013   
Lanka Diamond Pvt. Ltd. (A Unit of Rosyblue)

Russia – Moscow Dec – 2012   
S.D. Diamond Limited Liability Company (Group of K.G.K Enterprise)

China – Guangzhou Nov – 2012   
Euro Star Diamonds

Srilanka Jan – 2012   
Lanka Diamond Pvt. Ltd. (A Unit of Rosyblue)

Lexus Softmac Surat

Dec – 2010 – Mar – 2012

Service Engineer

Provide on-site installation, validation and commissioning of instruments. Perform hands-on on-site troubleshooting, service and repairs. Provide high level technical support to external customers at their location. Provide on-site training to the customers and junior staff. Interface with cross functional work teams such as field applications, customer support/services, product management, manufacturing and marketing/sales. Develop Service technical documentation. Create and maintain service information in the company enterprise database like… Customers review and feedback of users and customers regarding the quality of service and product expectations. Timely and professionally handle field service calls and issues arising from the field service visits. Timely complete and submit all required paperwork. Communicate with the customer to ensure satisfaction and implement any necessary corrective actions. Responsible for meeting daily service repair needs and driving customer satisfaction Installation and commissioning of all inspections, maintenance, service work, and submits paperwork in a timely basis. Orders, installs, and returns parts and manages repair parts cycle time. Reviews all logs for open issues and prepares formal reports to customers as necessary. Ensures that tools and test equipment are properly maintained and calibrated Assesses product/equipment performance based on field support data; recommends modifications or improvements. Traveled within the INDIA as Maharashtra, Tamilnadu and Gujarat ; to install, repair, maintenance, commissioning, business development, training to customers.

Synopsis of trip to overseas at client site for the installation, maintenance, upgradation and training to staff for the all kind of Lexus machines.

Bang Kong Dec – 2011   
Lanka Diamond Pvt. Ltd. (A Unit of Rosyblue)

China Dec – 2011   
Mickey Wainsock Pvt. Ltd.

Lexus Softmac Surat

Mar – 2010 – Dec – 2010

Language Skills:

● Gujarati (Speaking, Writing and Reading)
● Hindi (Speaking, Writing and Reading)
● English (Speaking, Writing and Reading)
● Marathi ( Speaking and Reading)

Technical Skills:

ont line assisting customers at every stage including start-up and commissioning of equipment, performing planned maintenance, monitoring performance, diagnosing system problems remotely, as well as responding to emergencies on a 24/7 basis. Perform scheduled maintenance to prevent mechanical malfunction; Also be called in to make repairs when equipment fails unexpectedly. As traveling service technicians, have well-developed communications skills to interact with on-site personnel. Using visual cues, computer software programs and diagnostic tools; Conduct routine or scheduled inspections of machines and equipment. Also test components using measuring devices, such as multi-meters, gauges to determine whether parts are faulty. Advanced electrical, electronic and software knowledge allowed to troubleshoot and solve issues. Under gone many technical and professional trainings, seminars, work shops sponsored by company.

Computer Skills:

● New spare parts design and development Customer sales support

● New Market Development

● To design and develop the report pattern and style for the software

● Diamond Helium, M-Box and Helium Rough – planning, plotting, sawing and

● Proficient in Microsoft Office

● Crystal Report


● Formatting of all types of computer system

● New EXE development and setup